When trying to save a pcap file from the MTP analysis tab, the size of the packet capture is zero.
CentOS 5.x and 6.x.
This problem is due to a corrupt disk which is mounted on /dev/sdb1 on the /data file system of the MTP machine.
1. Repair the /dev/sdb1 file system to resolve the issue by performing the following:
2. Ssh to the MTP machine and login as the netqos user.
3. Run the below command.
a. sudo umount /data
b. sudo xfs_repair –L /dev/sdb1
c. sudo mount -a
If the problem still persists after running above commands or if you face any additional problems during above commands, please contact CA Support.
Release: SAMCNH99000-9.3-NetQoS-SuperAgent-Management Console-Hardware