OS Image - Add a missing Timezone in the list

Products

• CA Client Automation
• CA Client Automation - IT Client Manager

Issue/Introduction

OS Image contains a list of TimeZone

But this list is not complete and some TimeZone may be missing. (ex: Turkey Standard Time (UTC+03:00) Istanbul)

How to add a missing timezone in the TimeZone ListBox of an OS Image ?

Environment

Client Automation - All Versions

Resolution

1. In a cmd prompt execute command "tzutil /l" to find the "display name" and "time zone ID" of the missing timezone
   
   Example : 
   Display name = (UTC+03:00) Istanbul
   time zone ID = Turkey Standard Time
   
   
   
   
   
2. On Domain Manager edit file <DSM_PATH>\osimips\os-template\camenu\<os.def> with notepad
   
   Example for a Windows 10 x64 OS Image : C:\Program Files (x86)\CA\DSM\osimips\os-template\camenu\WINDOWS10x64.def
   
   Find the section [TimeZone] and add a new item for the missing timezone with form : 
   item="<time zone ID>" "Display name"
   
   Example :
   

   [TimeZone]
   Trans=yes,VISTA
   Type=MapList
   MaxLength=128
   Comment=TimeZone mapping list
   item="AUS Central Standard Time" "(UTC+09:30) Darwin"
   ...
   item="Turkey Standard Time" "(UTC+03:00) Istanbul"

   Save the file
   
   
   
3. In DSM Explorer execute the "Update OS Image" wizard
   
   
   
   
   

   Click NEXT, select the image to update

   Click Next select "Update both the local image and the image registration in a domain" - "Update image to be compatible with the new release of CA Client Automation" :
   
   
   
   
   

4. Click Next
   If you have not yet created the SD Package for the OS Image and sent it to the scalability server, select "Register the image data only".
   Otherwise select "Register both the image data and the image package" :
   
   
   
   
   
5. Click Next and Finish
   
   The OS Image is updated and should contain the new timezone in the list.
   
   Example : The OS Image contains now the Istanbul timezone :
   
   
   
   
   
6. Then a SD Package for the OS Image could be created (if this has not already done) :
   
   
   
   
   

   If this has already done,  select "Register both the image data and the image package" in step 4

   This will create an update package for the OS Image :
   
   
   
   It could be sent to the Scalability Servers which have already received the OS Image.