Qlogic Fibre Channel Host Bus Adapter (HBA) port is down

Products

VMware vSphere ESXi

Issue/Introduction

Path redundancy to storage device has degraded.

The HBA frequently marked status down or may keep flapping the status.

Environment

^{VMware vSphere Esxi 7.x}^{VMware vSphere Esxi 8.x}

Cause

^{In the /var/run/vmkernel.log and /var/run/vobd.log logs, you will notice the following entries:}

YYYY-MM-DD qlnativefc: vmhbax(xx:0.0): qlnativefcStatusEntry:xxx:(x:x) Port down status: port-state=0x3 indicates port is down.

YYYY-MM-DD: [scsiCorrelator] [esx.problem.storage.redundancy.degraded] Path redundancy to storage device naa.xxxxxxxxx degraded. Path vmhbaX:CX:TX:LX is down. Affected datastores: "XXXXXX".

Resolution

^{Please engage the hardware vendor to investigate potential issues with vmhba.}
^{Additionally, please check the following:}^{If multiple hosts are affected , try to correlate if its one side of fabric connectivity.
If a single host is reporting this then verify the the fabric cable and SFP or the switch port.}^{The switch statistics between the ESXi HBA and storage for any packet loss.}^{Verify end-to-end connectivity.}^{Verify all end port states.}
^{Investigate any underlying performance issues.}

Additional Information

vmkernel.log : YYYY-MM-DD qlnativefc: vmhbaX(xx:0.0): qlnativefcStatusEntry:xxx:(x:x) Port down status: port-state=0x4 indicates port is online. This entry indicates port is up.