Email type is displaying as DIAGRAMM instead of GRAPH in the German install after applying RU2 for 17.4
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Email type is displaying as DIAGRAMM instead of GRAPH in the German install after applying RU2 for 17.4

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Article ID: 372723

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

After applying RU2 for 17.4 in the mailbox Email Type GRAPH is displaying as DIAGRAMM in German install.

Steps:

  •  Apply RU2 for 17.4
  • Go to Administration -> Mailboxes -> click on default and under Email Type drop-down GRAPH is displaying as DIAGRAMM:

  • Since it's a Microsoft idiom it should be displayed as GRAPH only in all language installs.
  • This behavior is not seen in English installation, only in German.

Environment

Service Desk Manager 17.4 RU2

Resolution

It is rectified and fix will be part of 17.4 RU3.