SDDC Manager DVPG Configuration Drift fails with "REFRESH_VM_NAMES_FAILED"

Products

• VMware Cloud Foundation 5.x
• VMware Cloud Foundation 4.x

Issue/Introduction

Applying DVPG Configuration Drift bundle on SDDC Manager fails with

REFRESH_VM_NAMES_FAILED

 

Below is the error in /var/log/vmware/vcf/domainmanager/domainmanager.log

2024-06-26T14:12:22.531+0000 ERROR [vcf_dm,667c21c6bdb293a0019881376252b10d,53f0] [c.v.v.c.c.a.RefreshVMNamesAction,dm-exec-3]  Failed to refresh VM list.
java.lang.IllegalArgumentException: Expected 1 but did not find any MORs of a type DistributedVirtualPortgroup and name <Port_group_name>

Environment

VMware Cloud Foundation 5.x

VMware Cloud Foundation 4.x

Cause

dvPortGroup renamed manually in vCenter inventory and is not matching with port_groups entry in vds table of Platform database in SDDC Manager

Resolution

In a SDDC Deployment renaming dvPortGroup manually in vCenter is not a recommended action.

Match the dvPortGroup name in vCenter inventory and SDDC database

Perform either of the below options to resolve the issue

Option 1: Rename the dvPortGroup in vCenter inventory back to original name which is updated in SDDC Manager database

1. Follow the below steps to gather the existing dvPortGroup in SDDC Manager database
   1. SSH to SDDC Manager using vcf and su to root
   2. Run the below command to connect to platform database

      psql -h localhost -U postgres -d platform

   3. Use the below command to view in extended mode (optional)

      \x

   4. Run the below command to list the vds details and refer the port_groups section

      select * from vds where name='<name of the dvs switch>'; 

      

   5. Exit the SDDC Manager database

      \q

2. Connect to vCenter UI and rename the dvPortGroup to match the name found in step # 1(d)

 

Option 2: Update SDDC Manager database with the renamed dvPortGroup.

• Contact Broadcom support to perform this action