How to re-create inadvertently-deleted etaadmin in Provisioning Manager?
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Article ID: 37267
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Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
CA Identity Suite
Issue/Introduction
How to re-create inadvertently-deleted etaadmin in the Provisioning Manager?
Environment
Release:
Component: IDMGR
Resolution
- Run Jxplorer and open a connection
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731717327519)
- Enter the required details
Host: <Provisioning server IP/hostname>
Port: 20394
Protocol: LDAP v3
Base DN: dc=etadb
Level: User + Password
User DN: eTDSAContainerName=DSAs,eTNamespaceName=CommonObjects,dc=etadb
Password: <password used when installing the provisioning directory)>
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731719636102)
- After connecting to the Provisioning directory
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731717291218)
- Create a temp user
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731717830057)
- Set a password (eTPassword) for the temp user:
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731717155715)
- Set admin profile (eTUserAdminProfile) for the temp user:
eTAdminProfileName=DomainAdministrator,eTAdminProfileContainerName=Admin Profiles,eTNamespaceName=CommonObjects,dc=im
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731720224696)
- Click Submit to save the user creation
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731719692398)
- Log onto Provisioning Manager with the temp user
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731717670522)
- Create a global user etaadmin (or the one that was deleted) with the below settings:
User tab:
Make sure it is set in Active state.
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731719214495)
Password tab:
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731717495447)
SAWI/DAWI Admin tab:
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731705619511)
Admin Profiles tab:
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731716847498)
Administrative Privileges tab:
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731704429499)
Workflow Security tab:
![](https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=731718485453)
Click Apply to save the etaadmin.
- Log out of Provisioning Manager and log back in with the etaadmin
- Verify things work as expected.
- Delete the temp user via Provisioning Manager.
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