Export to PDF Task Timeline View does not match UI
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Export to PDF Task Timeline View does not match UI

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Article ID: 372641

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

You have a project with subprojects and try to export the tasks to pdf through the task module.  The export does not match the UI.  You have all of the subprojects tasks expanded but the pdf only shows one subproject expanded.

Steps to Recreate

  1. Open a project 
  2. Select Tasks module
  3. Go to the Timeline view
  4. If there are no subprojects, click Actions>>Add subproject
  5. Expand all subprojects and tasks
  6. Click on Actions>>Export to PDF

Expected Results - The pdf matches what is on the UI

Actual Results - All tasks are collapsed except one subproject

Environment

16.2

Resolution

This is not reproducible on 16.2.1+