Certificate management in SDDC manager shows Certificate Installation Failed after completing retrust out of band
Article ID: 372588
Updated On:
Products
VMware Cloud Foundation 4.x
VMware Cloud Foundation 5.x
Issue/Introduction
When updating certificates in SDDC manager you may get a retrust error similar to the following after manually completing the retrust out of band.
Could not establish retrust due to: Retrust with <some_appliance_fqdn> failed, with error null
Environment
VMware Cloud Foundation 5.1.1
Cause
SDDC workflow issue.
Resolution
To resolve this we need manually set the task to completed status in the SDDC manager database.
Contact Broadcom VCF GS Support to complete the removal task as it will require editing multiple tables in platform DB.
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