Hanging running tasks in VMware Cloud Director UI cannot be stopped

Products

• VMware

Issue/Introduction

• There are hanging tasks on VMware Cloud Director (VCD) UI that cannot be deleted
• You can see the NFS share is not mounted on the cell following the steps below:

1- SSH the VCD cells
2- Run the command below to check if the NFS share is correctly mounted:
mount
3- From the above result you see that the NFS share is not mounted as expected 

Environment

VMware Cloud Director 10.5.x

Cause

This can happen when the NFS server is experiencing some issues.

Resolution

Re-mount the NFS share on each VCD cell running the command below:
sudo mount -t nfs IP:/DIR /opt/vmware/vcloud-director/data/transfer

Where:
IP is the IP address of the NFS server
/DIR is the directory that the server is exporting
/opt/vmware/vcloud-director/data/transfer  is the local mount point