Aria Automation Config upgrade through vLCM timed out with Error Code: LCMUPGRADEVSSC10106

Products

• VMware Aria Suite

Issue/Introduction

Error Code: LCMUPGRADEVSSC10106
VMware Aria Automation Config upgrade process timed out. Check the logs for details. For more information and workaround, refer to the KB https://kb.vmware.com/s/article/83398.
RAAS upgrade failed due to timeout. Check RAAS upgrade logs at /var/log/lcm-raas-upgrade.log on the VMware Aria Automation Config host for more details.

 

 

Environment

In the /var/log/lcm-raas-upgrade.log log on the Aria Automation Config node, you can see information similar to the following:

+ '[' -f /var/lib/vssc/SSEAPE-8.16.0.5-1.noarch.rpm ']'
+ echo 'installing SSEAPE rpm'
installing SSEAPE rpm
+ tdnf install -y /var/lib/vssc/SSEAPE-8.16.0.5-1.noarch.rpm
Error(1207) : Couldn't resolve host name
Error: Failed to synchronize cache for repo 'VMware Photon Extras 3.0 (x86_64)' from 'https://packages.vmware.com/photon/3.0/photon_extras_3.0_x86_64'

 

Or information like this:
Error(1229) : Timeout was reached
Error: Failed to synchronize cache for repo 'VMware Photon Linux 3.0 (x86_64)' from 'https://packages.vmware.com/photon/3.0/photon_release_3.0_x86_64'

Cause

The customer's environment is on an internal network, where the internal network DNS cannot resolve packages.vmware.com, or the internal network cannot communicate with packages.vmware.com.

Resolution

You can disable the yum repository on the Aria Automation Config node as a workaround with the following command,and then retry:

cd /etc/yum.repos.d/
sed -i 's/enabled=1/enabled=0/g' *