Upgrading Aria Operations to 8.16 and above via Aria Lifecycle fails with error LCMVROPSYSTEM25008
Article ID: 372455
Updated On:
Products
Issue/Introduction
Symptoms:
1. Pre-update System Validation failed with the following warning:
2. When upgrading Aria Operations to 8.17.1 via Aria Suite Lifecycle, similar errors and details shown below are presented in LCM:
Error Code: LCMVROPSYSTEM25008
VMware Aria Operations upgrade failure
[{"rel":"pak_cluster_status","href":"https://vrops_IP_or_FQDN/casa/upgrade/cluster/pak/vRealizeOperationsManagerEnterprise-817123642532/status"},{"rel":"pak_current_activity","href":"https://vrops_IP_or_FQDN/casa/upgrade/cluster/pak/reserved/current_activity"}]
Environment
Aria Operations 8.14 and below
Aria Suite Lifecycle 8.16
Cause
There are lightweight Cloud Proxies converted from Remote Collectors (RCs) present in the Aria Operations environment, similar to the following:
RCs are no longer supported since vRealize Operations 8.10. See here for more details.
The upgrade process from 8.10 through 8.14 converts RCs to lightweight Cloud Proxies (CPRCs), but RCs/CPRCs were completely deprecated in 8.16. Aria Operations 8.14.1 is the last version to support RCs. It's not supported to upgrade to 8.16 or beyond with legacy RCs or CPRCs in the cluster. See details here in Aria Operations 8.16 Release Notes.
Resolution
If the RCs have been upgraded/converted to lightweight CPs as mentioned here, please follow the steps in KB 372557 to migrate RCs to fresh new CPs deployed from OVA. Then proceed with upgrading Aria Operations from 8.14.1 to 8.16 and above via LCM.
Additional Information
Application Remote Collectors are NOT the same as Remote Collectors. Please refer to the following resources for further information:
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