NSX pre-upgrade check fails with password expired error

Products

• VMware NSX

Issue/Introduction

• NSX pre-upgrade check failed with following error:

"Found an active alarm for an event which can impact upgrade. Feature: Password Management, Event Type: Password Expired, State: OPEN. Please perform the recommended action for the alarm and ensure that the alarm is no longer active."

• Password expiry alert reported for user "audit"
• Resetting the password from UI have the following error :

"Error: Invalid old_password specified. (Error Code :36147)

 

 

Environment

VMware NSX

Resolution

Reset the audit user password from command line.

• Log in to the appliance as root.
• To stop the MP Node API server daemon run the command /etc/init.d/nsx-mp-api-server stop
• To reset the password for audit, run the command passwd audit
• Run the command touch /var/vmware/nsx/reset_cluster_credentials
• To restart the MP Node API server daemon run the command /etc/init.d/nsx-mp-api-server start

Additional Information

Reference : Resetting the Passwords of an Appliance