Aria Suite Lifecycle reports LCMVRNICONFIG90095 error during VMware Aria Operations for Networks upgrade

Products

• VMware vRealize Suite Lifecycle Manager 8.x
• VCF Operations for Networks
• VMware vRealize Network Insight 6.x

Issue/Introduction

Aria Suite Lifecycle reports LCMVRNICONFIG90095 error during VMware Aria Operations for Networks upgrade.

Environment

Aria Suite Lifecycle

VMware Aria Operations for Networks 6.11

VMware Aria Operations for Networks 6.12

VMware Aria Operations for Networks 6.13

VMware Aria Operations for Networks 6.14

Cause

This error message occurs for the following reasons.

The LCM checks the status of the upgrade for approximately 2 hours, approximately 25 times every 5 minutes after the upgrade starts. In this case, it is possible that the LCM has made an exception because the upgrade has exceeded this time (approximately 2 1/2 hours). To resolve this situation, we are providing a retry option. If the upgrade is ongoing on the Aria Operations for Networks side, the LCM can retry the request. The retry does not initiate a new upgrade request, but simply restarts the status check operation.

In the end, the message is reset to an exception that occurred when the Aria Operations for Networks upgrade was not completed with the status check completed 25 times every 5 minutes, and the status check is performed 25 times every 5 minutes to check the status of the Aria Operations for Networks. (If the upgrade is complete, proceed to the next step.) Do not perform the upgrade again with a simple status check.

 

Logs :

Upgrade Poll Status Start time

2024-05-22 04:06:23.586 INFO pool-3-thread-42 c.v.v.l.p.c.v.t.u.CheckUpgradeStatusTask - – Starting :: Check Upgrade status.

Upgrade Poll Status End time

2024-05-22 06:17:43.025 ERROR [pool-3-thread-42] c.v.v.l.p.c.v.t.u.CheckUpgradeStatusTask - -- Exception occurred when making REST call VMware Aria Operations for Networks platform upgrade status check :OK

2024-05-22 06:17:43.025 INFO [pool-3-thread-42] c.v.v.l.p.a.s.Task - -- Injecting task failure event. Error Code : 'LCMVRNICONFIG90095', Retry : 'true', Causing Properties : '{ CAUSE :: }' com.vmware.vrealize.lcm.plugin.core.vrni.common.exception.VRNIUpgradeCheckStatusException: Exception occurred when making REST call VMware Aria Operations for Networks platform with IP ###.###.###.### for upgrade status check. at com.vmware.vrealize.lcm.plugin.core.vrni.task.upgrade.

CheckUpgradeStatusTask.execute(CheckUpgradeStatusTask.java:195) [vmlcm-vrniplugin-core-8.16.0-SNAPSHOT.jar!/:?] at com.vmware.vrealize.lcm.platform.automata.service.Task.retry(Task.java:158) [vmlcm-engineservice-core-8.16.0-SNAPSHOT.jar!/:?] at com.vmware.vrealize.lcm.automata.core.

TaskThread.run(TaskThread.java:60) [vmlcm-engineservice-core-8.16.0-SNAPSHOT.jar!/:?] at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:?] at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:?] at java.base/java.lang.Thread.run(Unknown Source) [?:?]

2024-05-22 06:17:43.399 INFO [scheduling-1] c.v.v.l.r.c.RequestProcessor - -- Updating the Environment request status to FAILED for request ID : ###-###-###-###-### with request type : UPGRADE_PRODUCT.

Resolution

1. A simple status check performs a status check again when performing RETRY, rather than a retry of the upgrade. In this case, if the Aria Operations for Networks upgrade is complete, it will normally proceed to the next step.

2. If the retry does not occur, please perform Inventory Sync.

A retry/inventory sync will be performed to update the information of the Aria Operations for Networks in the LCM, which will enable further upgrades.