Remote System Monitoring (Enhanced) QOS Source set to Host Name setting is not being honored

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

RSP Monitoring profile QOS Source set to Host Name is not generating alarms with the <Host Name>

 Alarms are instead being generated with the default QOS Source;  <RSP Profile Name> + <HostName> for Host Name and Source fields.

Example:

Environment

Any UIM version

Resolution

1. Launch IM 

2. Find and select the robot with the rsp probe

3. Select the controller probe and launch the Probe Utility using the Ctrl+P

4. Click on the Option icon

5. Then enable the Export Mode and click OK

6. Click on the Probe commandset pulldown menu, select _nis_cache_clean and click on the Play button.

Make sure that Command status shows OK after clicking the Play button

7. Click on the Probe commandset pulldown menu again and select _reset_device_id_and_restart, click on the Play button.

Make sure that Command status shows OK after clicking the Play button

8. Close the Probe Utility menu and check the RSP alarms to confirm that Source and Host name show the target server names

Additional Information

See rsp MCS Profile Type Configuration Using OC