VCF Cluster Delete Failure: ""FAILED_TO_FETCH_VALIDATE_NSXT_SERVICE_DEPLOYMENTS_INPUT" or "UNABLE_TO_GET_INPUT_FOR_NSXT_CONFIGURATION"
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VCF Cluster Delete Failure: ""FAILED_TO_FETCH_VALIDATE_NSXT_SERVICE_DEPLOYMENTS_INPUT" or "UNABLE_TO_GET_INPUT_FOR_NSXT_CONFIGURATION"

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Article ID: 372306

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Updated On:

Products

VMware SDDC Manager / VCF Installer VMware Cloud Foundation 5.x VMware Cloud Foundation

Issue/Introduction

  • When attempting to delete/remove a WLD Cluster via SDDC, it may fail with: "FAILED_TO_FETCH_VALIDATE_NSXT_SERVICE_DEPLOYMENTS_INPUT"
  • The following error may be observed in the /var/log/vmware/vcf/domainmanager/domainmanager.log file of the sddc manager:

yyyy-mm-ddThh:mm:ss ERROR [vcf_dm,#######################,c3b9] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-20]  [H2K7A6] FAILED_TO_FETCH_VALIDATE_NSXT_SERVICE_DEPLOYMENTS_INPUT Failed to fetch validate NSX service deployments input data
com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Failed to fetch validate NSX service deployments input data
........................................................
Caused by: java.lang.IllegalStateException: Duplicate key null (attempted merging values [################])

  • The following errors may be observed in the /var/log/vmware/vcf/domainmanager/domainmanager.log file of the sddc manager:

2024-10-08T17:47:29.675+0000 WARN [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.v.c.h.i.HttpProtocolBindingBase,dm-exec-19] Asynchronous execution requested but no Executor configured. The request will be executed as synchronous one.
2024-10-08T17:47:29.749+0000 INFO [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.e.s.c.c.v.vsphere.VsphereClient,dm-exec-19] Successfully logged in to https://<vcenter-fqdn>:443/sdk
2024-10-08T17:47:29.751+0000 DEBUG [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.s.c.s.SecurityConfigurationServiceImpl,dm-exec-19] Security config retrieved {"fipsMode":false}
2024-10-08T17:47:29.752+0000 DEBUG [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.c.n.s.c.c.ApiConnection,dm-exec-19] Creating ApiClient to https://<nsx-mgr-vip-fqdn>:443 with username admin
2024-10-08T17:47:29.752+0000 DEBUG [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.c.n.s.c.c.ApiConnection,dm-exec-19] Created ApiClient connection to: <nsx-mgr-vip-fqdn>
2024-10-08T17:47:30.058+0000 DEBUG [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.c.n.s.c.c.ApiConnection,dm-exec-19] NSX Version: 4.1.2.3.0.23382408, NSX Version with policy baseline: 4.1.1.0.0-0
2024-10-08T17:47:30.058+0000 DEBUG [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.c.n.s.c.c.ApiConnection,dm-exec-19] Overriding Mp handlers with policy handlers
2024-10-08T17:47:30.178+0000 DEBUG [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.c.f.p.n.p.a.PrepareSubClusterCreationInputAction,dm-exec-19] The cluster is strecthed and network profile is not defined in the spec.Hence adding hosts: [<hostname-fqdn>, <hostname-fqdn>] to AZ2
subcluster
2024-10-08T17:47:30.276+0000 DEBUG [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.c.n.s.c.c.ApiConnection,dm-exec-19] Closed ApiClient connection.
2024-10-08T17:47:30.282+0000 ERROR [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.v.c.f.p.n.p.a.PrepareSubClusterCreationInputAction,dm-exec-19] UNABLE_TO_GET_INPUT_FOR_NSXT_CONFIGURATION
java.lang.IndexOutOfBoundsException: Index 0 out of bounds for length 0

...............

2024-10-08T17:47:30.291+0000 ERROR [vcf_dm,67057031eb2ee14d789e56a7333d02a7,1fa3] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-19] [3EP880] UNABLE_TO_GET_INPUT_FOR_NSXT_CONFIGURATION Unable to get input for NSX configuration
com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Unable to get input for NSX configuration

Resolution

  1. Take snapshot of SDDC Manager VM
  2. Set TNP to false in SDDC Manager properties
    1. SSH into the SDDC Manager via the vcf user and su to root.
    2. Either edit or create the /home/vcf/feature.properties file and add/edit the following line to false:
      vi /home/vcf/feature.properties
    3. Press i for insert mode and add the below line
      feature.vcf.subtnp=false
    4. Save and exit
      esc > :wq!
  3. Turn OFF policy APIs on VFC 5.1 environment
    1. Update file /etc/vmware/vcf/domainmanager/application-prod.properties with following entry:
      vi /etc/vmware/vcf/domainmanager/application-prod.properties
    2. Press i for insert mode
    3. add the below line
      nsxt.base.version.policy=4.2.0.0.0-0
    4. Save and exit
      esc > :wq!
    5. Restart domainmanager by running following command:
      systemctl restart domainmanager
    6. Check that domainmanager is active by running following command:
      systemctl status domainmanager
  4. Perform add host(s) operation on SDDC Manager (UI / API)
  5. Turn ON policy APIs on VFC 5.1 environment:
    1. Remove following entry from file /etc/vmware/vcf/domainmanager/application-prod.properties:
      vi /etc/vmware/vcf/domainmanager/application-prod.properties
    2. delete the below line
      nsxt.base.version.policy=4.2.0.0.0-0
    3. Save and exit
      esc > :wq!
    4. Restart domain manager
      systemctl restart domainmanager
    5. Check that service is active
      systemctl status domainmanager

Additional Information

If the process of adding vSAN nodes to a VxRail environment has already been started and have not run through the configuration changes, please open a case with Broadcom Support and reference this KB article.

 

Instead of caused by duplicate key null. The error "failed to get stale TN(s) of the cluster [domain-ID] from NSX Manager NSXFQDN" may be observed in the SDDC Manager Task Details. The same resolution from above applies.

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