Process Flow component tab is blank

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

After opening a Process Flow and selecting Component Tab results in a blank window as seen below:

 

No error is seen but client debug log show the following error:

Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException
at com.appworx.client.screen.chainbuilder.ChainBuilderPanel.q(ChainBuilderPanel.java:12389)
at com.appworx.client.screen.modmgr.ChainDetailPanel.?(ChainDetailPanel.java:2017)
at com.appworx.client.screen.modmgr.ChainDetailPanel.activate(ChainDetailPanel.java:231)
at com.appworx.client.screen.admin.D$4.stateChanged(TabbedDialog.java:302)
at javax.swing.JTabbedPane.fireStateChanged(Unknown Source)
at javax.swing.JTabbedPane$ModelListener.stateChanged(Unknown Source)
at javax.swing.DefaultSingleSelectionModel.fireStateChanged(Unknown Source)
at javax.swing.DefaultSingleSelectionModel.setSelectedIndex(Unknown Source)
at javax.swing.JTabbedPane.setSelectedIndexImpl(Unknown Source)
at javax.swing.JTabbedPane.setSelectedIndex(Unknown Source)
at javax.swing.plaf.basic.BasicTabbedPaneUI$Handler.mousePressed(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Cause

unknown data issue related to predecessor/successor relationship on Process Flow components

Resolution

Using Applications Manager's Import/Export, export the full Process Flow and all references creating an export file.

Import the same export file back to overwrite the same Process Flow. This should resolve the data issue.