During Cloud Director upgrade process 'vamicli update --check' command keeps running indefinitely
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During Cloud Director upgrade process 'vamicli update --check' command keeps running indefinitely

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Article ID: 372239

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Updated On:

Products

VMware Cloud Director

Issue/Introduction

At Step 7, during VMware Cloud Director(VCD) upgrade process, 'vamicli update --check' command is not able to find the extracted package and keeps on running indefinitely without an error.

https://docs.vmware.com/en/VMware-Cloud-Director/10.6/VMware-Cloud-Director-Install-Configure-Upgrade-Guide/GUID-BE64E6B6-EEB5-40FD-8797-45EF62854C06.html

In the /opt/vmware/var/log/vami/vami.log, you could see that the process is stuck at downloading Manifest -

15/07/2024 12:12:18 [INFO] Checking available updates. jobid=40
15/07/2024 12:12:18 [INFO] Downloading latest manifest. jobId=40, url=file:///tmp/local-update-package, username=, password=

Environment

VMware Cloud Director

Cause

This issue could be caused by a faulty VCD Cell which has issues extracting the update package.
The extracted package directory on the concerned cell shows 201 201 owner on it.

Resolution

Workaround-
1) Remove the concerned cell and then proceed with the upgrade. Redeploy the cell after upgrade.
OR
2) Redeploy the cell and then proceed with upgrade.

Steps to unregister a Cloud Director Cell-
https://docs.vmware.com/en/VMware-Cloud-Director/10.5/VMware-Cloud-Director-Install-Configure-Upgrade-Guide/GUID-6DE678FC-8865-4A2A-B66C-23C6BD725D4F.html

Additional Information

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