RPM Robot install fails with 'Failed to write robot.cfg using /opt/nms-robot-vars.cfg'

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

RPM robot install on a Unix OS type fails with the following error after executing 

Reading nms-robot-vars.cfg from /opt
Failed to write robot.cfg using /opt/nms-robot-vars.cfg. Refer to /opt/nimsoft/robot/robot.cfg for the template file and make necessary changes before starting the robot.

Environment

Any UIM version

Cause

Answer file, nms-robot-vars.cfg, is not in the /opt folder

Resolution

1. Copy the nms-robot-vars.cfg to the /opt folder per step install steps in Deploy Robots in Bulk with a Third-Party Tool and Native Installers 

2. Execute the RobotConfigurer.sh