Upgrading Autosys WCC 12.0 to 12.1.1 fails with error for missing SDK
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Upgrading Autosys WCC 12.0 to 12.1.1 fails with error for missing SDK

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Article ID: 371999

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Updated On:

Products

Autosys Workload Automation

Issue/Introduction

When starting the R12.1.1 installer on our SUSE linux 15.x server
The following error is seen:
[CAUAJM_E_113020] The dependent component(s) of the installed AutoSys
components is missing:
"Web UI (WCC) : SDK"

This is an upgrade from 12.0 WCC to 12.1.1.
WCC is the only Autosys component installed on this system

from the installer log:

2024-06-18 09:46:27,853 [main] INFO  com.ca.autosys.db.helper.Utils(145) - Read output stream = AUTOSYS_INSTALL_LOCATION=
2024-06-18 09:46:27,853 [main] DEBUG com.ca.autosys.db.helper.Utils(131) - output form process-AUTOSYS_INSTALL_LOCATION=

2024-06-18 09:46:27,853 [main] DEBUG com.ca.autosys.db.helper.SystemUtil(119) - value=AUTOSYS_INSTALL_LOCATION=

2024-06-18 09:46:27,853 [main] DEBUG com.ca.autosys.db.helper.SystemUtil(128) - finalValue : 

2024-06-18 09:46:27,853 [main] INFO  com.ca.wla.ae.installer.customaction.InstallationModeDetector(127) - Autosys Installation location Environment Variable does not exists, this is a FRESH INSTALLATION.
2024-06-18 09:46:27,863 [main] DEBUG com.ca.wla.ae.installer.DetectAEInstallComponents(24) - Check if WCC is installed on the box
2024-06-18 09:46:27,864 [main] DEBUG com.ca.wla.ae.installer.WCCWindowsInstallComponents(23) - Found CA_WCC_INSTALL_LOCATION=/opt/CA/WorkloadAutomationAE/wcc
2024-06-18 09:46:27,865 [main] DEBUG com.ca.wla.ae.installer.WCCWindowsInstallComponents(26) - wccProductXml=/opt/CA/WorkloadAutomationAE/wcc/product.xml
2024-06-18 09:46:27,926 [main] DEBUG com.ca.wla.ae.installer.WCCWindowsInstallComponents(29) - Version=12.0

2024-06-18 09:46:29,426 [main] DEBUG com.ca.wla.ae.installer.common.componenthelper.ComponentDetails(358) - Checking dependencies of: WCC
2024-06-18 09:46:29,426 [main] DEBUG com.ca.wla.ae.installer.common.componenthelper.ComponentDetails(362) - Checking if the dep component: SDK is selected
2024-06-18 09:46:29,427 [main] DEBUG com.ca.wla.ae.installer.common.componenthelper.ComponentDetails(362) - Checking if the dep component: SSA is selected
2024-06-18 09:46:29,427 [main] DEBUG com.ca.wla.ae.installer.common.componenthelper.ComponentDetails(358) - Checking dependencies of: SSA
2024-06-18 09:46:29,427 [main] DEBUG com.ca.wla.ae.installer.common.componenthelper.ComponentDetails(294) - Checking dependencies of: WCC
2024-06-18 09:46:29,427 [main] DEBUG com.ca.wla.ae.installer.common.componenthelper.ComponentDetails(299) - Adding dep component: SDK
2024-06-18 09:46:29,427 [main] ERROR com.ca.wla.ae.installer.logger.LogHelper(27) - [CAUAJM_E_113020] The dependent component(s) of the installed AutoSys components is missing:
"Web UI (WCC) : SDK"

Environment

Autosys 12.x
WCC 12.x

Cause

The AUTOSYS_INSTALL_LOCATION was not set for the user running the install.

Resolution

export AUTOSYS_INSTALL_LOCATION=/opt/CA/WorkloadAutomationAE

Note: The above environment variable should be set in the system profile to load each time a user logs in