When loading data using GRLoader, the load fails with errors on the date format:
<!--WARNING: Entry was processed successfully, but had warnings. See Below.-->
<!--WARNING: Invalid DateFormat (MM/DD/YYYY).-->
What is the correct date format when loading data into CA Service Desk Manager using GRloader?
CA Service Desk Manager 12.7, 12.9 and 14.1
If using MS Excel to create the XML file to be used with GRLoader, mark all the columns as "text", left justified and set the date format of these columns to be "YYYY.MM.DD".
The date format has to be changed to avoid the date error and data to be loaded using GRLoader.