DX NetOps Performance Management Report Manager 23.3.8 java error on install
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DX NetOps Performance Management Report Manager 23.3.8 java error on install

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Article ID: 371976

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Updated On:

Products

DX NetOps

Issue/Introduction

When installing DX NetOps Performance Management Report Manager 23.3.8, the following error is seen in the Host Evaluation:

Java 17 version required: 17.0.10+, available: none..................[FAIL]

Environment

Component: DX NetOps Performance Management Report Manager

Version - 23.3.8 and above

Cause

DX NetOps Performance Management Report Manager 23.3.8 requires JRE 17+

Reference the following from the "Verify the Prerequisites for Installing the NetOps Report Manager Service" section of the documentation:

You have installed the following version of Java Runtime Environment (JRE) on the host where the Report Manager Service will be installed based on your version:

  • (23.3.8 and higher) JRE 17
  • (23.3.6 through 23.3.7) JRE 11

Resolution

The following command can be used to install JRE 17:

yum install java-17-openjdk