"Authentication failed" error when using Cloud Director Administrator user credentials in the Cloud Director Availability provider portal.

Products

• VMware Cloud Director

Issue/Introduction

• Cloud availability is unable to authenticate with vCloud director using administrator@system credentials.
• Unable to update VCD endpoint in vCloud director availability using VCD administrator@system credentials.
• We see log entries similar to:
   | DEBUG | pool-jetty-437563 | RequestApiVersionResolver | Invalid Accept header version. The accept header must contain version parameter [37.0, 37.1, 37.2, 37.3, 38.0, 38.1, 39.0] with one of values: {2} | requestId=UI-########-####-####-####-############-####-##-########-####-####-####-############,request=POSThttps://vcd-endpoint/cloudapi/1.0.0/sessions/provider,requestTime=1720604119997,remoteAddress=X.X.X.X:PORT,userAgent=Apache-HttpClient/4.5.14 (Java/version),accept=application/json;version 36.1

Environment

VMware vCloud Director Availability 4.7 and above.

Cause

Known Issue

• vCDA version 4.7.x is not compatible with VCD version 10.6.

Resolution

This issue is resolved in VMware Cloud Director Availability 4.7.3 when used in conjunction with VCD 10.6.0.1 or above

Additional Information

To check the interoperability between VCD and VCDA, check the following link: Product Interoperability Matrix