Export to CSV from any account other than 'admin' does not work
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Export to CSV from any account other than 'admin' does not work

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Article ID: 371916

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

For any non-administrator user, export a file to CSV format is not working when downloading the file from the Notification.

Applicable only to clarity systems that have cmn_option_value for cmn_options.option_code = 'RESTRICT.APP.XSS' set to 'False'.

 Steps To Reproduce:

  1. Login to Clarity as user other than admin--> Navigate to Mux
  2. Navigate to any workspace which has  'Export to CSV'  functionality
  3. Invoke the Export to CSV

Expected Results: A file generated and launched from the Notification area should be successful. 

Actual Results: The action "Export to CSV" is not successful. 

Environment

Clarity Version 16.1.3, 16.2, 

Cause

DE80905

Resolution

DE80905 fixed in 16.2.3, back ported to 16.2.2 Patch 1 and 16.1.3 Patch 5