CAUAJM_W_40284 Postponing send of event <nnnnnnnnn> due to offline external instance <ACE>

Products

• Autosys Workload Automation

Issue/Introduction

Cross instance job produces following error message

CAUAJM_W_40284 Postponing send of event <nnnnnnnnn> due to offline external instance <ACE>

Environment

Autosys 12.x

Cause

If the two instances use different application server ports then csam must be configured on each instance with both application server ports. 

Resolution

Run following commands on both servers assuming that application server port is 9000 on server1 and 9100 on server2.

cd %CSAM_SOCKADAPTER/bin
./csamconfigedit port=9000 display
./csamconfigedit port=9100 display

Check if the settings are identical on each server regarding EnableSSL and EnablePmux.
Following commands can be used to set the parameters identical.

./csamconfigedit port=9000 EnableSSL=False EnablePmux=True
./csamconfigedit port=9100 EnableSSL=False EnablePmux=True