vstats service fails to start

Products

• VMware vCenter Server

Issue/Introduction

• VAMI backups are failing
• vstats service in stopped state
• attempting to start the vstats service fails
  
  service-control --start vstats: Got an error while executed the cmd
  
  
• /var/log/vmware/vstats/vstats-stderr.log
  
  
• Solution User VECS stores are not present when checking certificate expiration
  
  

  for i in $(/usr/lib/vmware-vmafd/bin/vecs-cli store list); do echo STORE $i; sudo /usr/lib/vmware-vmafd/bin/vecs-cli entry list --store $i --text | egrep "Alias|Not After"; done

  
  
  
  

Environment

vCenter 7.x
vCenter 8.x

Cause

• Solution User Stores are missing VECS Store
• After re-creating the VECS stores some services are missing permissions in vpxd-extensions
• The vstats service is missing from vpxd-extension store when executing
  
  /usr/lib/vmware-vmafd/bin/vecs-cli store get-permissions --name vpxd-extension



Resolution

• Add the missing service to the vpxd-extension store
  
  /usr/lib/vmware-vmafd/bin/vecs-cli store permission --name vpxd-extension --user vstatsuser --grant read
• Start the vstats service
  
  service-control --start vstats