Unable to Login After Upgrading With Error "Login Server Is Unreachable"

Products

• VMware Aria Suite

Issue/Introduction

After upgrading Aria Operations users are unable to login with Active Directory credentials. 

Environment

• Aria Operations 8.17.x

Cause

The password for Active Directory needs to be updated. 

Resolution

Login as local admin in Aria Operations go to the Administration tab then select Authentication Sources. Select the Active Directory you are using, click the ellipsis, click edit, put in the latest password, and select Test. If successful, log out and log in with your Active Directory credentials to verify the issue is resolved.