Empty and Duplicated vApps cannot be removed in the VMware Cloud Director UI

Products

• VMware Cloud Director

Issue/Introduction

• Multiple copies of a vApp are present in the Cloud Director UI.
• A large number of empty vApps are present in the Cloud Director UI.
• Deleting a vApp fails with error: "The address x.x.x.x did not belong to any known host".
• The backup solution is showing many vApps without Virtual Machines (VMs). These VMs have been deleted from VMware Cloud Director (VCD) so they only exist in the VCD database.
• Through API able to see Standalone VM's vApps that are Hidden in UI and were not removed as a part of the VM deletion.

Environment

VMware Cloud Director 10.4.x

VMware Cloud Director 10.5.x

VMware Cloud Director 10.6.x

Resolution

• Delete the vApps from the Cloud Director UI.
• If the number of vApps is large, you can leverage the API to remove this programmatically.
• Should the delete via the UI and/or API fail, please create a Cloud Director Database backup and get in touch with Broadcom Support.

Additional Information

Residual references to associated networks can hinder the deletion process. Therefore, it's advisable to first remove the networks and virtual machines, and subsequently delete the vApp.