Error: "Connection test failed. The bucket settings are invalid." when testing an added Data Bucket

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Customer followed CloudSWG documentation to configure log export to AWS S3 bucket but is not working. 

"Connection test failed. The bucket settings are invalid" is returned upon testing connection

Cause

"s3://" prefix added into the "Bucket" field within the "Add Data Bucket" page. Adding the "s3://" prefix causes this issue. It's unexpected input.

Resolution

Do not use the "s3://" prefix in the "Bucket" field. For example, if the bucket name is CloudSWGlogs, the correct value is CloudSWGlogs NOT s3://CloudSWGlogs.