Telemetry files not updated after upgrading UVMS to version 7 - TelemetryUpdateTimer NullPointerException

Products

• CA Automic Dollar Universe

Issue/Introduction

After upgrading UVMS 6.x to 7.xx.xx the telemetry files that are present in folder data of the UVMS are no longer updated.

In the uvserver.log we find the following kind of error:

|ERROR| TelemetryUpdateTimer | com.orsyp.central.telemetry.TelemetryUpdateTimer | Exception in Telemetry
java.lang.NullPointerException: null
        at com.orsyp.central.telemetry.TelemetryManager.manageDUASAndIntegratedMgr(TelemetryManager.java:388) ~[central.jar:?]
        at com.orsyp.central.telemetry.TelemetryManager.manageProduct(TelemetryManager.java:256) ~[central.jar:?]
        at com.orsyp.central.telemetry.TelemetryManager.computeTelemetry(TelemetryManager.java:243) ~[central.jar:?]
        at com.orsyp.central.telemetry.TelemetryManager.updateTelemetryIfNeeded(TelemetryManager.java:132) ~[central.jar:?]
        at com.orsyp.central.telemetry.TelemetryUpdateTimer$TelemetryTimerTask.run(TelemetryUpdateTimer.java:103) [central.jar:?]
        at java.util.TimerThread.mainLoop(Timer.java:555) [?:1.8.0_312]
        at java.util.TimerThread.run(Timer.java:505) [?:1.8.0_312]

Environment

UVMS 7.00.xx

Cause

Defect

Resolution

Workaround:

Launch a Uproc Multistep on one of the nodes 7.x that has a Manager for Webservices enabled, then restart UVMS to force a new Telemetry update during the startup

Solution:

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Univiewer Magement Server (UVMS)
Dollar Universe 7.01.01 - Planned to be released mid October 2024

Additional Information

There is another solution which consists on upgrading UVMS to 7.00.21 and then replacing the central.jar (on folder <uvms>/app/jars) with the one attached here and then restarting the UVMS.

Please reach out to Support if you need assistance with the implementation.

Defect ID: DU_AS-7628