U02003041 Invalid 'chdir()' call, file name '/u01/users/x_service_account'. Error code: ('2' - 'No such file or directory')
Article ID: 371388
Updated On:
Products
Issue/Introduction
There is an issue encountered during the automation of creating login objects and performing connectivity tests. The connectivity test is a routine job that logs onto the server and runs a few commands to verify if the service account has access.
The problem arises with new service accounts that have never logged onto the server. For these accounts, the following error is encountered:
U02003041 Invalid 'chdir()' call, file name '/u01/users/x_service_account'. Error code: ('2' - 'No such file or directory')
This error indicates that the login directory for the service account does not exist. Once an authorized user logs onto the server, the profile for the service account is created, allowing the jobs to run under that specific service profile.
Question: How does the authentication process work when starting a job on a Linux server from the perspective of a service account?
Environment
Unix/Linux
Resolution
When the agent is tasked with executing a job, it initiates by forking a shell. The agent first verifies the selected user credentials (LOGIN_OBJECT) and then locates the appropriate shell and login directory, closely mimicking the classical login procedure. Naturally, this is the expected behavior.
Upon confirmation, the process's UID is updated (unless operating in ANONYMOUS mode), the working directory is set, and a shell is launched. The job file is subsequently executed within this shell.
The message "U02003041 Invalid 'chdir()' call, file name '/u01/users/x_service_account'. Error code: ('2' - 'No such file or directory')" indicates that the login directory for the selected user does not exist. Consequently, the agent cannot use this directory as the working directory for the shell process.
It appears that the user has been added to the system, and their password has been set, but their login directory has not been created.
On some systems, administrators create home directories when adding users. On others, the login system is configured to create home directories dynamically the first time a user logs in. This can occur in single-sign-on systems with shared home directories over a network or through PAM modules. There are many different solutions for this.
Our agent cannot create the home directory. It relies on the system (the host OS) to handle such tasks. The system knows how and when to create home directories if required.
Therefore, the agent throws this message,
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