Could not find domains in the directory while adding connector

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Upon trying to update the password for the bind user and save, you may encounter the error message "Could not find domains in the directory."

 

The logs will show an error similar to the following:

vidm3 Horizon ERROR (Thread-#####) VIDM1; com.vmware.horizon.connector.management.ConnectorInstanceServiceImpl - Error occurred during updating domain.
vidm3 Horizon com.vmware.horizon.connector.management.exception.DomainNotFoundException: cms.connector.missing.domains
vidm3 Horizon at com.vmware.horizon.connector.management.ConnectorInstanceServiceImpl.updateDomains(ConnectorInstanceServiceImpl.java:369) ~[connector-management-business-0.1.jar:3.3.7.0 Build 21173100]
vidm3 Horizon at com.vmware.horizon.connector.management.ConnectorInstanceServiceImpl.updateDirectoryToConnectorInstanceAssociation(ConnectorInstanceServiceImpl.java:1017) ~[connector-management-business-0.1.jar:3.3.7.0 Build 21173100]
vidm3 Horizon at com.vmware.horizon.connector.management.rest.resource.connector.ConnectorInstanceResource.saveAssociateConnectorInstanceToDirectory(ConnectorInstanceResource.java:502) ~[connector-management-rest-0.1.jar:3.3.7.0 Build 21173100]

Environment

VMware Identity Manager 3.3.7

Cause

The `validateDirectoryConfig` column in the Connector table is set to false.

Resolution

1. View the database password using the command below:
   cat /usr/local/horizon/conf/db.pwd

2. Change the `validateDirectoryConfig` column in the Connector table to true.
   /opt/vmware/vpostgres/current/bin/psql -U horizon saas
saas=> update "Connector" set "validateDirectoryConfig" = true;
UPDATE 1