NSX Edge node upgrade fails with an error
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NSX Edge node upgrade fails with an error

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Article ID: 371343

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Updated On:

Products

VMware NSX

Issue/Introduction

  • One of the NSX edge node upgrade fails 
  • Overall status of the edge transport node 52ba####-####-####-####-####888b03a0 is DOWN
  • Tunnel status of the edge transport node is down
  • Fast path adapters(fp-ethX) link status on the edge node is down
  • Upgrade status gives the error message similar to the one below

    Overall status of the edge transport node 52ba####-####-####-####-####888b03a0 is DOWN.,Tunnel status of the edge transport node 52ba####-####-####-####-####888b03a0 is DOWN.,Edge node 52ba####-####-####-####-####888b03a0 , has errors Errors = [{"moduleName":"upgrade-coordinator","errorCode":30212,"errorMessage":"Overall status of the edge transport node 52ba####-####-####-####-####888b03a0 is DOWN."}, {"moduleName":"upgrade-coordinator","errorCode":30209,"errorMessage":"Tunnel status of the edge transport node 52ba####-####-####-####-####888b03a0 is DOWN."}, ] after state sync wait.


Cause

This error can occur if the fast path adapters on the NSX edge nodes are down during the upgrade.

Resolution

Run the command get phy fp-eth0 from the nsx edge node admin cli to check the status of the fast path adapters. 

edge-01> get phy fp-eth0 
Physical Port 
ADMIN_STATUS : up <----------------- should be "up" 
DRIVER : net_vmxnet3 
DUPLEX : full 
ID : 0 
LINK : up <----------------- should be "up" 


To resolve the issue, make sure all the network adapters on the edge node are connected and the status is up.