DLP Application Detection Sync Failed

Products

• Data Loss Prevention Cloud Detection Service
• CASB Gateway
• CASB Gateway Advanced
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Application detection (Scan Filters) fail to synchronize (Sync Failure) for Securlets and Gatelets .

Resolution

Delete the existing configuration for Securelet and Gatelet which are failing. 
Deactivate the DLP Cloud Connector in the CloudSOC console. 
Create a new configuration for Securlet and Gatelet. 
Reactivate the DLP Cloud Connector in the CloudSOC console.