Unable to deploy SiteMinder on container - low entropy level

Products

• SITEMINDER

Issue/Introduction

Installing SiteMinder in container, the installation command cannot set the CA Single Sign-On super user password, and the command reports:

  [*][16:22:12][POLICY_SERVER_CONTAINER] - Initializing Policy Store Service
  [*][16:22:12][POLICY_SERVER_CONTAINER] - Setting CA Single Sign-On super user password
  The policy store could not be initialized.
  Failed to create the super user account.
  [*][16:22:15][POLICY_SERVER_CONTAINER] - Warn: Entropy level(randomness) in system seems low!
  [*][16:22:15][POLICY_SERVER_CONTAINER] - Fatal error: failed to set siteminder super user password, exiting in 60 sec

The pod crashes:

  # kubectl get pods -n <namespace>

  NAME                           READY                STATUS                                            RESTARTS                        AGE
  <name>-siteminder-admin-0      0/2                  Init:CrashLoopBackOff                             30 (2m28s ago)                  167m

 

Environment

  Policy Server 12.8SP8CR01 on OpenShift Container Platform (OCP) 4.13 on Azure;
  Policy Store on MySQL on Managed Azure;

 

Cause

Policy Store on MySQL on Managed Azure is out of support (1).

 

Resolution

Setup a Virtual Machine, and install MySQL Enterprise on it to solve the issue.

 

Additional Information

 

1. 6.2.2 Policy Store, Session Store, Audit Store