What User Acknowledge an Alarm?

Products

• DX NetOps

Issue/Introduction

We would like to know what user acknowledged an alarm in the OneClick console. The alarm view in the console
  has an Acknowledge column but not one for acknowledged by.
  

Environment

Any

Resolution

Spectrum's alarm model does not contain an attribute for acknowledged by, however, a 0x10707 event is generated when a user
    acknowledges an alarm and this event will show the user.


The 0x10707 event is filtered by default and therefore will need to be unfiltered.

• Select the 'Events' Tab
• Click the funnel icon
  
  
  
• Select the 'Event Type' Tab
• Select the 0x10707 event and Click 'Remove'
  
  

     


    0x10707 events for user modifications to alarms should now be displayed.