Connecting Workload Domain to Aria Operations for Logs fails with ConcurrentChange issue
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Connecting Workload Domain to Aria Operations for Logs fails with ConcurrentChange issue

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Article ID: 371156

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • Symptoms: "Connect Workload Domain to VMware Aria Operations for Logs" workflow n SDDC Manager is failing on step "NSX Manager Log Insight Configuration"
  • Error displayed in the UI should be similar to:
    Message: Unable to Configure Syslog Server vrli01.example.com for NSX Manager nsx01a.example.com
Cause: ConcurrentChange (com.vmware.vapi.std.errors.concurrent_change) => { messages = [], data = struct => {error_message=Error, another syslog exporter with the same properties already exists., error_code=36136, module_name=node-services}, errorType = CONCURRENT_CHANGE }

Environment

VCF 5.2

Cause

There is existing Syslog Server already configured within NSX Manager

Resolution

  1. Login into NSX Manager
  2. Select System
  3. Select Fabric > Profiles
  4. Select the Node Profiles tab
  5. Click All NSX Nodes
  6. Under Syslog Servers edit the existing entry and change to one of the NSX Manager nodes from the VIP and save
  7. Return to SDDC Manager and restart the task and the workflow succeeds.