Deploy SOAP WebServices manually in 17.4

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

SDM SOAP web services are not working/responding after the installation.

Is it possible to re-install or re-deploy in the 17.4 release?

Environment

Service Desk Manager 17.4 

Resolution

1. Open CMD as an administrator in the SDM server where SOAP WebServes will be deployed

2. Review each path below and then run in CMD.

The commands assume that SDM installation and JAVA are installed in the C: drive using OOTB paths.

set JAVA_HOME=c:\progra~2\CA\SC\JRE\11.0.18

set PATH=%JAVA_HOME%\bin;%PATH%

set CLASSPATH=%JAVA_HOME%\lib;%CLASSPATH%

set AXISHOME=C:\progra~2\CA\SERVIC~1\bopcfg\www\CATALINA_BASE\shared\lib

cd C:\PROGRA~2\CA\SERVIC~1\sdk\websvc\R11

To un-deploy:

 

java -cp %AXISHOME%\axis.jar;%AXISHOME%\jaxrpc.jar;%AXISHOME%\saaj.jar;%AXISHOME%\commons-logging-1.0.4.jar;%AXISHOME%\commons-discovery-0.2.jar;%AXISHOME%\wsdl4j-1.5.1.jar;%AXISHOME%\log4j-core-2.17.1.jar org.apache.axis.client.AdminClient undeploy.wsdd 

 

To deploy:

java -cp %AXISHOME%\axis.jar;%AXISHOME%\jaxrpc.jar;%AXISHOME%\saaj.jar;%AXISHOME%\commons-logging-1.0.4.jar;%AXISHOME%\commons-discovery-0.2.jar;%AXISHOME%\wsdl4j-1.5.1.jar;%AXISHOME%\log4j-core-2.17.1.jar org.apache.axis.client.AdminClient deploy.wsdd