21.0.10 (HF1): New object cannot be created: Failed to create object. 'Object_type': Access denied

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

After the update to the Automation Engine 21.0.10 or 20.0.10 HF1 new objects cannot be created in certain situations. This does not depend on the object type.

Warning
Failed to create object. 'CALL': Access denied

Environment

Automation Engine: 21.0.10, 20.0.10 HF1, 24.X

Cause

Defect.

Resolution

Component: Automation Engine

Automation Engine 21.0.10 HF2

Automation Engine 21.0.11 - tba

Automation Engine 24.1.0 HF1

Automation Engine 24.2.0 - tba

Public short description EN:
The creation of new objects after the update to 21.0.10 is not possible

Public description EN:
A problem has been solved where, after the migration to version 21.0.10, the creation of new objects for a standard user was not possible.

Workaround: Add a user group to all affected users with all object types having the write authorization.

Additional Information

Defect-ID: AE-37385

Update to a fixed version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819