AuthHub account lock on failure attempts related questions
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AuthHub account lock on failure attempts related questions

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Article ID: 370949

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Updated On:

Products

VIP Authentication Hub

Issue/Introduction

Couple of questions related to account lock in AuthHub as follows:

*** Question 1 --> Is there any way to check how much attempts left for account to lock during incorrect credentials attempts?

*** Question 2 --> For how long account strike count is valid? Is there any reset time for account strike count due to incorrect login attempts?

 

Environment

AuthHub 3.1.1

Resolution

*** Question 1 --> Is there any way to check how much attempts left for account to lock during incorrect credentials attempts?

The short answer to this is NO , there is no way to check how many attempts left today however , We display a warning flag when One attempt left before the user will get locked out and it is in the code by Default.


*** Question 2 --> For how long account strike count is valid? Is there any reset time for account strike count due to incorrect login attempts?

userAutoUnlockPeriodMinutes property in Tenant Settings specifies the number of minutes a locked-out account should remain locked before it is automatically unlocked. Please refer to the following link for additional details 

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/vip-authentication-hub/3-1/Configuring/User-Locker-Behaviour.html