Running applications from OneClick

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

Configuring a local desktop application to run via a custom menu is it possible to have this work from both the OneClick java and Web clients?

When running from the OneCLick java client the application launches, but when run from the web client it cannot find the application.

Environment

DX Netops Spectrum all releases.

Cause

When the menu item is clicked via the java client, it runs on the local system
When the menu item is clicked on the web client, it runs on the OneClick server.

Resolution

There is no way to configure a custom menu item to run a local application via the OneClick Web client.