Removing ISO from vCenter VM in vSphere UI causes vCenter to become unresponsive
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Removing ISO from vCenter VM in vSphere UI causes vCenter to become unresponsive

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Article ID: 370817

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

After patching/upgrading vCenter the CD/DVD on the vCenter VM in the vSphere UI continues to see the ISO connected.
Disconnecting the ISO and using the 'Client Device' causes the vCenter to become unresponsive to Pings

Cause

ISO is locked by the vCenter guest OS

Resolution

Connect directly to the ESXi host UI

The following screen will be observed



Select 'Yes' & Answer
Confirm 'Client Device' is now connected on the VM in the vSphere UI