VCO language translation issues due to i18n-service not running or missing from docker list
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VCO language translation issues due to i18n-service not running or missing from docker list

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Article ID: 370795

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Updated On:

Products

VMware VeloCloud SD-WAN

Issue/Introduction

VCO won't be able to translate English to other languages like Chinese, Japanese etc. if  i18n-service is not running or missing from docker list. It sometimes happens after VCO Upgrades where this package doesn't get installed due to some upgrade issue.

Errors like "Can't fetch locale data" might be seen in browser console.

 

Environment

VMware SDWAN Orchestrator

Affected VCO versions :- Any VCO version

Cause

Container for i18n-service is missing due to which the service is down and hence language translations won't happen even if we change browser language.

root@IN-36-5S-vco:~#  docker ps | grep -i 'i18n-service'
root@IN-36-5S-vco:~#
root@IN-36-5S-vco:~#



Resolution

Need to executed below commands to re-install the i18n-service package and then start the service.

sudo dpkg -i /opt/vcrepo/pool/main/v/vco-i18n-service/*.deb
sudo dpkg -i /opt/vcrepo/pool/main/v/vco-nginx-i18n/*.deb
sudo systemctl start i18n-service.service