Alarm Notifier - Location field showing blank

Products

• CA Spectrum

Issue/Introduction

Location attribute for alarm showing blank in Alarm Notifier

Cause

Location attribute is an external attribute. If there is an alarm similar to "MANAGEMENT AGENT LOST" (No SNMP, Yes ICMP connectivity)) or "DEVICE LOST CONTACT" (No SNMP, No ICMP connectivity)

Resolution

 1. Update $SPECROOT/Notifier/.alarmrc file adding the attribute (0x23000d) for Location EXTRA_ATTRS_AS_ARGS

Example:



2. Update $SPECROOT/Notifier/Setscript with the below

LOCATION2="$2"

Example:


echo "Location: " $LOCATION2

Example: