vCenter URL points to the vCenter IP address in the browser instead of the FQDN.

Products

• VMware vCenter Server

Issue/Introduction

When trying to log in to the vCenter Server from any browser, the URL tab points to the IP address of the vCenter server even after trying to access the vCenter from its FQDN.

Environment

VCSA 7.x
VCSA 8.x

Cause

The PNID (Primary Network Identifier) is configured with the vCenter IP address instead of its FQDN.

Command to check PNID:

# /usr/lib/vmware-vmafd/bin/vmafd-cli get-pnid --server-name localhost

Resolution

Change the PNID of the vCenter Server to the FQDN following the document below -

Reconfigure the Primary Network Identifier

Additional Information

Note:
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1. Ensure there is a snapshot of the vCenter Server VM before making the changes.
2. If the vCenter Server is part of an ELM setup, take offline snapshots of all the vCenter Servers.
3. If it's a standalone vCenter, take an online snapshot.