Error while pulling the Openshift image: Service Unavailable
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Error while pulling the Openshift image: Service Unavailable

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Article ID: 370426

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Updated On: 04-15-2025

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We are configuring the OpenShift probe as per Openshift Monitoring (broadcom.com)

The creation of the secret is ok, and config_map is created. 

When we try to pull the image, it fails with the error below: 

Failed to pull image "uim-docker-release-local.artifactory-lvn.broadcom.net/clusterinfo:0.0.1-beta": rpc error: code = Unknown desc = pinging container registry uim-docker-release-local.artifactory-lvn.broadcom.net: Get "https://uim-docker-release-local.artifactory-lvn.broadcom.net/v2/": Service Unavailable

 

Environment

  • DX UIM 23.4
  • openshift probe 1.02

Cause

Wrong version of the clusterinfo.yaml file.

Resolution

replace the "clusterinfo.yaml" with the latest version you can download from: commons-container-2.0.zip