ASM OPMS is not responding

Products

• CA App Synthetic Monitor

Issue/Introduction

ASM OPMS is not responding.

(-95) Checkpoint did not return status, full response: 'Unexpected response from OPMS. [] Aborting request req zgCiksI POST /api/monitor/check?agent=cbot&direct=1&age=30: nginx'

the below message is reported continuously in the dockerd log

dockerd[1990]: time="2024-06-15T22:51:05.164509439+02:00" level=info msg="failed to read ipv6 net.ipv6.conf.<bridge>

asm containers seems to be working as expected

 

 

 

Environment

DX ASM OPMS

Resolution

Option 1:

1. kill nginx PID

2. /opt/asm/linux-amd64/asm-installer stop

3. ensure all nginx PIDs are gone; then

4 /opt/asm/linux-amd64/asm-installer start

Option 2:

Reinstall OPMS with -ipv4 flag.

The above messages indicates that setup has IPV6 disabled or under some firewall rules.

Additional Information

On-Premise Monitoring Stations (OPMS)