Failed to generate system log bundle error in VRMS Appliance
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Failed to generate system log bundle error in VRMS Appliance

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Article ID: 370011

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

1. Failed to generate system log bundles from the VRMS appliance (VAMI).

2. It's observed low free disk space on /dev/sda3


3. vSphere Replication plugin in vCenter showing 'Insufficient disk space'

Environment

vSphere Replication 8.x
vSphere Replication 9.x

Cause

1)  Log collection fails due to space constraints or the log partition being full.
2)  'Insufficient disk space' warning for vSphere Replication on vCenter as VR appliance root partition is full.

Resolution

A. Follow the instructions to delete the old log entries in vSphere Replication plugin reports low disk space in vCenter

Even after deleting the old log files and still the disk space or log partition shows full then increase the disk space of the vSphere Replication by following the below steps. 

B. Check and increase the size of the Hard Disk 1 disk of the vSphere Replication Appliance virtual machine

    1. Shutdown the vSphere Replication Appliance VM 
    2. Increase the virtual disk size of Hard Disk 1 to 20 GB.
    3. Take a snapshot of vSphere replication appliance.
    4. Power ON the VM 
    5. Launch the vSphere Replication Appliance web console and run the following command: /opt/vmware/bin/extend_system_partition.sh


The following steps outline the procedure for manually increasing the partition size.

Check the current size of /opt/vmware/logs & /opt/vmware/support

root@VRMS [ ~ ]# df -h
Filesystem                       Size  Used Avail Use% Mounted on
devtmpfs                         4.0M     0  4.0M   0% /dev
tmpfs                             18G     0   18G   0% /dev/shm
tmpfs                            7.1G  8.8M  7.1G   1% /run
tmpfs                            4.0M     0  4.0M   0% /sys/fs/cgroup
/dev/sda5                         14G  3.0G  9.8G  24% /
tmpfs                             18G  800K   18G   1% /tmp
/dev/mapper/support_vg-logs      975M  307M  617M  34% /opt/vmware/logs
/dev/sda3                        230M   48M  170M  22% /boot
/dev/mapper/support_vg-support   2.0G  1.4G  427M  77% /opt/vmware/support
/dev/mapper/support_vg-heapdump  6.9G   96K  6.5G   1% /opt/vmware/heapdump
/dev/mapper/support_vg-vrmsdb    9.8G  5.0G  4.4G  54% /var/lib/vrmsdb
/dev/sda2                         10M  2.0M  8.1M  20% /boot/efi
tmpfs                            3.6G     0  3.6G   0% /run/user/666

lvscan shows the current size of the partitions - 

root@VRMS [ ~ ]# lvscan
  ACTIVE            '/dev/support_vg/logs' [1.00 GiB] inherit
  ACTIVE            '/dev/support_vg/support' [2.00 GiB] inherit
  ACTIVE            '/dev/support_vg/heapdump' [7.00 GiB] inherit
  ACTIVE            '/dev/support_vg/vrmsdb' [<10.00 GiB] inherit

Delete any existing snapshots on the VM and power it OFF. Edit the VM settings and increase the size of the second virtual disk to 8 GB. 

Power ON the VM and run the pvresize command to expand the physical volume. 
 
root@VRMS [ ~ ]# pvresize /dev/sdb
  Physical volume "/dev/sdb" changed
  1 physical volume(s) resized or updated / 0 physical volume(s) not resized
  
Run the pvscan command to check review the extended size. 

root@VRMS [ ~ ]# pvscan
  PV /dev/sdb   VG support_vg      lvm2 [<28.00 GiB / 8.00 GiB free]
  Total: 1 [<28.00 GiB] / in use: 1 [<28.00 GiB] / in no VG: 0 [0   ]
  
Run the lvextend command to allocate space to the following partitions. 

root@VRMS [ ~ ]# lvextend -l +20%FREE -r /dev/support_vg/logs
  Size of logical volume support_vg/logs changed from 1.00 GiB (256 extents) to 2.60 GiB (666 extents).
  Logical volume support_vg/logs successfully resized.
resize2fs 1.46.5 (30-Dec-2021)
Filesystem at /dev/mapper/support_vg-logs is mounted on /opt/vmware/logs; on-line resizing required
old_desc_blocks = 1, new_desc_blocks = 1
The filesystem on /dev/mapper/support_vg-logs is now 681984 (4k) blocks long.

root@VRMS [ ~ ]# lvextend -l +80%FREE -r /dev/support_vg/support
  Size of logical volume support_vg/support changed from 2.00 GiB (512 extents) to 7.12 GiB (1823 extents).
  Logical volume support_vg/support successfully resized.
resize2fs 1.46.5 (30-Dec-2021)
Filesystem at /dev/mapper/support_vg-support is mounted on /opt/vmware/support; on-line resizing required
old_desc_blocks = 1, new_desc_blocks = 1
The filesystem on /dev/mapper/support_vg-support is now 1866752 (4k) blocks long.

Run the lvscan & lvdisplay commands to review the size of thesepartitions. 

root@VRMS [ ~ ]# lvscan
  ACTIVE            '/dev/support_vg/logs' [2.60 GiB] inherit
  ACTIVE            '/dev/support_vg/support' [7.12 GiB] inherit
  ACTIVE            '/dev/support_vg/heapdump' [7.00 GiB] inherit
  ACTIVE            '/dev/support_vg/vrmsdb' [<10.00 GiB] inherit
  
root@VRMS [ ~ ]# lvdisplay
  --- Logical volume ---
  LV Path                /dev/support_vg/logs
  LV Name                logs
  VG Name                support_vg
  LV UUID                c9MESd-Qfbc-KB0O-UWe2-C41m-53uJ-zZooaX
  LV Write Access        read/write
  LV Creation host, time photon-machine, 2024-11-25 01:54:39 +0000
  LV Status              available
  # open                 1
  LV Size                2.60 GiB
  Current LE             666
  Segments               2
  Allocation             inherit
  Read ahead sectors     auto
  - currently set to     256
  Block device           254:0

  --- Logical volume ---
  LV Path                /dev/support_vg/support
  LV Name                support
  VG Name                support_vg
  LV UUID                cIlrjo-z4lA-Q9Sq-RKhh-l2Yu-BDGE-9FcQ0I
  LV Write Access        read/write
  LV Creation host, time photon-machine, 2024-11-25 01:54:39 +0000
  LV Status              available
  # open                 1
  LV Size                7.12 GiB
  Current LE             1823
  Segments               2
  Allocation             inherit
  Read ahead sectors     auto
  - currently set to     256
  Block device           254:1

Verify the availability size of the partitions. 

root@VRMS [ ~ ]# df -h
Filesystem                       Size  Used Avail Use% Mounted on
devtmpfs                         4.0M     0  4.0M   0% /dev
tmpfs                             18G     0   18G   0% /dev/shm
tmpfs                            7.1G  8.8M  7.1G   1% /run
tmpfs                            4.0M     0  4.0M   0% /sys/fs/cgroup
/dev/sda5                         14G  3.0G  9.8G  24% /
tmpfs                             18G  164K   18G   1% /tmp
/dev/sda3                        230M   48M  170M  22% /boot
/dev/mapper/support_vg-logs      2.6G  287M  2.2G  12% /opt/vmware/logs
/dev/mapper/support_vg-support   7.0G  1.1G  5.7G  16% /opt/vmware/support
/dev/mapper/support_vg-vrmsdb    9.8G  4.9G  4.4G  53% /var/lib/vrmsdb
/dev/mapper/support_vg-heapdump  6.9G   96K  6.5G   1% /opt/vmware/heapdump
/dev/sda2                         10M  2.0M  8.1M  20% /boot/efi
tmpfs                            3.6G     0  3.6G   0% /run/user/666