Edge VM Present in NSX inventory Not Present in vCenter alarm raised when edge transport node deleted successfully

Products

• VMware NSX

Issue/Introduction

• Edge was deleted successfully in NSX Manager UI
• 2 alarms generated for the deleted node
  • Edge VM Present in NSX inventory Not Present in vCenter
  • Stale Edge Node Entry Found
• Transport node API returns no results for the given Edge
  • GET /api/v1/transport-nodes/<tn-id> 
• clean_stale_entries API returns 200 OK but no change in alarms
  • POST /api/v1/transport-nodes?action=clean_stale_entries

Environment

 VMware NSX-T 3.x, VMware NSX 4.x 

Cause

This is a known issue caused by race conditions in Edge VM's undeployed/deletion workflow.

Resolution

This issue is fixed in 4.2.0 and higher. There is no functional impact.

Workaround:

1. Restart proton service on 3 NSX Managers one by one, confirm cluster status stable before proceeding next NSX Manager
   nsxmanager# service proton restart
nsxmanager> get cluster status --> Confirm all status returns stable before proceeding next NSX Manager
2. Refresh UI to confirm the alarm has been mark as resolved automatically.