I am trying delete an IDEAL userid and getting error message 'IDADXDEP02E - userid VER 001 in use, please try later'

Products

• Ideal

Issue/Introduction

Problem: 

I am trying delete an IDEAL userid and getting error message:

IDADXDEP02E - userid VER 001 in use, please try later

How do I resolve this?

 

Cause: 

If you have multiple IDEAL environments it could be that the userid is in use in another ideal system or it may have been left enqueued due to an abend. 

 

Resolution:

Issue a MUF COMM STATUS  and  DBOC TASK from each CICS region to determine if any tasks are active.

If these commands show nothing is active then the userid was left enqueue due to an abend.

Issue the following command in IDEAL in each of the CICS systems connected to the MUF to release the enqueue: 

DEQUEUE USER userid 001 

Then delete the userid:

DELETE USR userid

 

Additional Information:

CA Ideal Command Reference Guide sections DEQUEUE Command and DELETE Command

Environment

Release: ESBIDL99000-14-Extended Support Basic-for CA Ideal
Component: