Error: IDADXSSP02 or IDADXDEP02E - IDEAL user definition in use

Products

• Ideal

Issue/Introduction

When attempting to delete a user or mark a user definition to Production status in IDEAL, the operation fails because the user definition is enqueued. This typically occurs because the user is currently signed on or an edit session was abandoned/abended without releasing the enqueue.

 

Environment

Ideal Release 15.1

Cause

IDEAL issues an exclusive ENQUEUE on the user definition during an EDIT USER or a shared ENQUEUE during a DISPLAY USER. If the session abends or is not closed correctly, the enqueue remains active, preventing other administrative actions.

Resolution

Check for active or orphaned sessions and release the enqueue using the steps below:

1. Identify the session: Issue the following command in IDEAL to see all active sessions, including the user ID and the product being executed: DISPLAY INDEX SESSION
   
   
2. Verify system status: Check if the user is active online or in batch by issuing these commands from each CICS region connected to the MUF: COMM STATUS DBOC TASK
   
   
3. Purge orphaned sessions: If the user is not physically logged in but a session appears in the DISPLAY INDEX SESSION output, use the PURGE command with the terminal ID to clear the session.
   
   
4. Dequeue the user (If necessary): If no active tasks are found but the error persists, manually release the enqueue.
   
   
• For Deletion (Error IDADXDEP02E): 
  DEQUEUE USER userid 001
DELETE USR userid
  
  
• For Marking to Production (Error IDADXSSP02): Ensure no other region has an active edit session for the user before attempting to release the enqueue:
  DEQUEUE USER userid 001

 

Additional Information

• For more information on enqueue formats and recovery, see the Error Recovery Tools documentation.
  
  
• For details on the VPE Purge Utility, refer to the VPE Purge Utility documentation.
  
  
• To speak with a customer representative or a Support Engineer, see Contact Support.